Contact Us

Get in touch

Have a question about becoming a filer, registering with the FBR, or filing your return? Send us a message using the form below and we will get back to you.

You can also email us directly at info@filer.pk.

Contact Us

Before you write: the questions we are asked most

A good share of the messages we receive are answered somewhere on the site already, usually faster than we can reply. If your question is one of these, the link will get you there directly:

  • “How much tax will I pay on my salary?” — the income tax calculator covers tax years 2019 to 2027 and shows the slab-by-slab working.
  • “Am I on the Active Taxpayers List?” — that lookup is done through the FBR’s own verification service. We explain how to check, but we cannot look it up for you.
  • “Is it worth becoming a filer?” — the filer status calculator compares filer, late filer and non-filer rates against your own figures.
  • “I have missed the deadline. What now?” — the late filing penalty calculator separates the penalty from the optional surcharge.
  • “How do I get an NTN?”the registration process, step by step.
  • “What is a filer, actually?”the short answer, and the FAQ for the rest.

What we can and cannot help with

It is worth being direct about this, because it saves everyone time.

We can explain how something works, point you at the right FBR page or form, tell you what a rule says and where it comes from, and fix or clarify anything on this site that is wrong or unclear.

We cannot file a return on your behalf, access or act on your IRIS account, look up your tax record or filer status, deal with the FBR for you, or advise on your individual circumstances. Filer.pk publishes general tax information and builds calculators; it is not a tax practice, and nothing here is a substitute for someone who has seen your actual position.

Please do not send us CNIC numbers, NTNs, passwords, IRIS credentials or scans of your tax documents. We do not need them, we would rather not hold them, and email is not a safe way to send them to anybody.

Found something wrong? Please tell us

Tax rates in Pakistan change with almost every Finance Act, and provincial rates change on their own timetable. We attach a verification date to the figures on this site precisely because they go stale, but a date does not make a number right.

If you spot a rate, threshold or deadline that has moved, or a calculator that gives a result you can show is wrong, we would genuinely like to hear about it. Corrections of that kind are the most useful messages we get. Where you can, include the page and the source you are working from — a link to the relevant FBR page or Finance Act provision is ideal.

Where to get official help

For anything that touches your own tax position or account, go to the source rather than to us. The FBR publishes its contact channels and regional tax office details at fbr.gov.pk, and account-specific problems — a return that will not submit, a status that looks wrong, a notice you have received — have to be raised there or with a registered tax practitioner who can act for you.

Filer.pk publishes general tax information. We are not a substitute for professional advice — for guidance on your own circumstances, please consult the FBR or a registered tax practitioner.